What We Think

  • Know the difference between simplistic, complex and simple, and keep it simple.
  • Sales, Marketing, Finance and Operations are a joint enterprise. Keeping alignment takes continuous effort.
  • Most businesses do many things well, but neglected gaps can hole the ship.
  • We are all a lot more dependent on our light buyers than we might assume and none of our buyers care or think much about us
  • Learn from and apply what Andrew Ehrenberg and the Ehrenberg-Bass Institute teach about patterns of choice along with good work from many other researchers and practitioners.